Our Return policy is very simple
If you're not happy with a purchase that you made on kawaink.com, for any reason, you can return it to us within 30 days of the order date. Contact us and we will provide you with the return address. As soon as it arrives, we'll issue a full refund for the entire purchase price. Please note - Kawaink does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.DESCRIPTION
Customizable dog mug with your loved dogs in it!
★ Choose up to 4 dogs
From the pictures with all the available breeds and colors, choose up to 4 dogs using the dog's Code. They will be added in the same order (from left to right) that you select them.
★ Add their names
Add the name of each of your dogs (optional)
★ Example order:
1- Select the number of dogs for the mug.
2- Select the codes for each of the breeds (repeat them if you want two dogs of the same breed/color).
3- Optional. Add a text on top. E.g: "We woof you mum", "We love you Dad"...
4- Optional: Add the names in the text field.
IMPORTANT: make sure that you write the names correctly. There is no refund if you made a mistake as the mug is printed especially for you.
★ COLOR PRINT
High-quality printed cups with a fun design. All cups are wash-resistant and heat-resistant. Perfect for your desk, office, or home.
★ GIFT IDEA
The small individual gift idea for dog owners is an excellent gift idea for a birthday, Christmas, or other holidays. Give this dog lover office mug with humor to your friends, family, or co-workers.
★ OPTIMAL SIZE
Height: 9.5 cm - Ø 8 cm - Weight: 350g - Capacity 325ml / 11oz. 100% dishwasher & microwave safe. Made of high-quality white ceramic.
SHIPPING & RETURN
Shipping locations
Kawaink delivers its products from different locations to improve delivery times by producing your order at a production center near you using our advanced routing algorithm at the time of ordering.
In most cases, products are fulfilled at the closest production center. Sometimes due to reasons such as stock availability, orders may be shipped internationally even if a fulfillment center exists within the same country.
Not all products are delivered from the same fulfillment center. Because of this, when ordering different product types in the same order, you may need to pay individual shipping costs by product type.
Processing and delivery times
IMPORTANT: As Christmas approaches, we start to see delays from delivery companies such as DPD, DHL, among others. The average delay is 3 to 6 days. Please order your Christmas gifts in advance to get them on time.
The delivery times can vary from region to region. The following is a list of tables by product types with the estimated processing and delivery time:
Mugs
| Country/region | Delivery |
| European Union | 2-4 working days |
| Europe Non-EU | 3-8 working days |
| North America | 2-6 working days |
| Rest of the world | 15-20 working days |
Posters
| Country/region | Delivery |
| European Union | 2-4 working days |
| Europe Non-EU | 3-8 working days |
| North America (standard) | 2-6 working days |
| North America (FedEx) | 2-4 working days |
| South America | 6-12 working days |
| Australia | 3-8 working days |
Cards
| Country/region | Delivery |
| European Union | 2-4 working days |
| Europe Non-EU | 3-10 working days |
| North America (standard) | 2-6 working days |
| North America (FedEx) | 2-4 working days |
| South America | 6-12 working days |
| Australia | 3-8 working days |
Consider that all the tables represent estimated delivery times and that, on some occasions, the delivery may take longer due to reasons that Kawaink can't anticipate and are pure responsibility of the delivery companies.
Your dogs on a mug - up to 4 dogs
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